Sunday, 11 September 2011

Waitrose v Ocado - which one is better - Part 2

Following on from Part 1, still on the same order. Some more points:
  • The Waitrose site is much slower than Ocado's. Having pop-ups that dim the rest of the screen while updating, even if just to add an item, means I cannot do anything else while waiting. On Ocado, I can add items as fast as I can move the mouse and click. Clearly, Ocado's web developers have learnt to separate processing from handling the input queue, which is pretty basic stuff
  • Waitrose has a forum, which is good, whereas Ocado only has email communication
  • Both sites have far too many graphical adverts at the top, before I see what I really want.
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